Accuracy versus Iteration in AI Scripters

Workflows in drafting automation.

There is one thing that is common between the age old ways of drafting and the future of writing:

The Power of Iteration.

A drafter must iterate through to the best draft, rather than exert all energies in producing a single iteration. This doesn’t and can’t change with AI.

Charging a user for every time a draft is generated dis-incentivises iteration.

Let the user be able to put anything in, as many times as she wants, and experiment. Limit the number of compulsory fields to the least number possible. At the same time, some users complain that there are a LOT of optional fields. While we optimise to reduce the number of fields, there are two counter-balancing considerations:

Photo by Alice Dietrich on Unsplash

Accuracy

If a user has diligently worked through each field, and filled in what is required, a completely accurate ready-to-go draft is what the user gets. If we reduce the number of fields, while it is visually pleasing and seems like less work, what is produced might not be as customised, as accurate or as ready-to-go as without. While you can iterate with fewer fields, to produce a complete and final draft, the more you fill in means the lesser need to customise after.

Iteration

Since the user can script as many times as she likes, and the compulsory fields are few (2-3 at most, if at all), the user can incrementally fill in and generate multiple outputs before finalising the form. To ensure that this iterative process is smooth in Tipsy Tom, we let inputs in a form stay where they are until wiped off. There is also a Document Library to access inputs and drafts generated in the past. This means there is less anxiety + zero cost attached to hitting the generate button.

While users must have a platform to be creative, and iterate, organisational processes require it to be optimised for speed and accuracy.

This balance is an essential one that we must strike when building Scripters for organisations, and the principles that hold true for businesses also hold true for our community of professionals on the app.